Privacy Policy

1. Overview

At Seedream 4.0 ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI image generation service, website, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

2.1 Information You Provide

Account Information: When you create an account, we collect your name, email address, and password.

Profile Information: You may choose to provide additional information such as a profile picture, bio, or professional information.

Payment Information: If you purchase premium services, we collect billing information through our secure payment processors. We do not store complete credit card information.

Communications: When you contact us, we collect the information you provide in your communications.

2.2 Information We Collect Automatically

Usage Data: We collect information about how you interact with our Service, including:

• Image generation prompts and settings
• Generated images (stored temporarily for processing)
• Feature usage and preferences
• Time and frequency of use

Device Information: We collect information about the device you use to access our Service:

• IP address
• Browser type and version
• Operating system
• Device identifiers
• Screen resolution and device capabilities

2.3 Generated Content

When you use our AI image generation service, we process your text prompts and any uploaded reference images. Generated images are temporarily stored for delivery and may be retained for a limited time for quality improvement purposes, unless you choose to save them to your account.

3. How We Use Information

We use the information we collect for the following purposes:

3.1 Service Provision

• Generate AI images based on your prompts
• Process and deliver your generated content
• Maintain your account and preferences
• Provide customer support
• Process payments and manage subscriptions

3.2 Service Improvement

• Analyze usage patterns to improve our AI models
• Develop new features and capabilities
• Optimize performance and user experience
• Conduct research and development

3.3 Communication

• Send important service updates and notifications
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)
• Provide technical support

3.4 Legal and Security

• Comply with legal obligations
• Enforce our terms of service
• Protect against fraud and abuse
• Ensure content safety and moderation

4. Sharing Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our Service. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to protect your information.

• Cloud hosting and storage providers
• Payment processing services
• Email and communication services
• Analytics and monitoring services

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government requests
• Investigations of potential violations of our terms
• Protection of our rights, property, or safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

• Encryption: Data in transit and at rest is encrypted using industry-standard protocols
• Access Controls: Strict access controls and authentication requirements for our systems
• Regular Audits: Regular security assessments and penetration testing
• Employee Training: Staff training on data protection and security best practices
• Incident Response: Established procedures for detecting and responding to security incidents

5.2 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Account information: Retained while your account is active
• Generated images: Temporarily stored and automatically deleted after 30 days unless saved
• Usage data: Retained for up to 2 years for analytics purposes
• Support communications: Retained for up to 3 years

6. Your Rights

You have certain rights regarding your personal information, depending on your location and applicable laws:

6.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Download your generated images and account data

6.2 Correction and Updates

• Update your account information and preferences
• Correct inaccurate personal information
• Request verification of data accuracy

6.3 Deletion

• Delete your account and associated data
• Request deletion of specific information
• Withdraw consent for data processing

6.4 Opt-Out Rights

• Unsubscribe from marketing communications
• Opt out of certain data processing activities
• Disable cookies and tracking (may affect functionality)

6.5 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@seedream40.com or use the contact form on our website. We will respond to your request within 30 days.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and analyze usage of our Service.

7.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us analyze how users interact with our Service
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

7.2 Third-Party Services

We may use third-party analytics and advertising services:

• Google Analytics (anonymized)
• Content delivery networks
• Social media integration

7.3 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

8. International Transfers

Our Service is operated globally, and your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws through:

• Adequate level of protection decisions
• Standard contractual clauses
• Certification schemes
• Other appropriate safeguards

9. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Users between the ages of 13 and 18 should have parental or guardian consent before using our Service.

10. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices in our Service

Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: